In our experience, these challenges cannot be overcome using conventional methods and traditional timeframes. Our approach to managing change builds on a process of systematic inquiry into core organizing processes and mindsets with the aim of unleashing the inherent capacity of individuals to explore, identify and achieve positive impacts in economic and human terms. Rather than being anchored in a single proprietary set of approaches and methods, we draw on multiple approaches that are specifically suited to the unique needs, challenges and opportunities faced by our clients and their stakeholders.

• Dramatically reduced cycle times for fundamental strategic breakthroughs, solution delivery and results monitoring
• Accelerated stakeholder engagement processes, leading to more integrated, comprehensive decision-making and commitment to successful implementation
• Interventions that provide measurable and sustainable value to clients and their stakeholders

• Creative Inquiry, shifting collective thinking away from a problem-focused approach to one that surfaces and builds on inherent capabilities for fundamental, meaningful change in both mindsets and actions. Instead of focusing on negation, criticism and endless diagnosis, our interventions promote creative explorations and synergy between diverse perspectives

• Surface Positive Energy, creating contexts that tap into an organization’s inherent capacities for realizing its “positive change core”, i.e., the forces of positive motivations and actions that drive organizations and their stakeholders towards more successful and sustainable futures

• Provocation and Movement, asking fundamental questions that help strengthen organizational capacity to tap into longer-term transformational potential. Through the use of metaphor, imagery, paradoxical thinking and other learning approaches, successful provocation offers participants “safe space” to suspend organizational barriers, traditional thinking and cultural assumptions long enough to explore bold new directions and mindsets

• Focus on Action, including the rapid translation of meaningful inquiry and shared learning into practical actions that can embed new understandings in organizational practice. The ultimate aim of any successful change initiative is to generate multiple high-leverage decisions and actions that can push an enterprise in a new direction and reverberate and cumulate in their effects

• Co-creation, grounding interventions in processes that involve close partnerships with internal change agents and leaders. From the onset of our engagement process, we actively involve key stakeholders in the design, implementation and monitoring of change initiatives

• Capacity Building, to strengthen and sustain the intervention through ongoing dialogue, learning and continuously refined actions. Instead of building dependence on external “expert” facilitation, our aim is to begin building internal organizational capacity and expertise for ongoing, self-managing, self-sustaining change management.