stakeholder research associates
london toronto dallas
  Services

Our core competencies include:

Engaging stakeholders in constructive dialogue that challenges established ways of thinking, brings fresh, multiple perspectives to familiar issues and seeks value-add solutions
Building relationships that maximize economic and social gain throughout an organization’s value chain
Creating learning contexts that enable new ideas and actions to emerge
Communicating outcomes in support of continuous learning communities
Our toolkit includes:

  • Large-scale quantitative stakeholder surveys to achieve broad-based opinion gathering
  • Interactive inquiry including web-based stakeholder engagement and dialogue
  • Focus groups to facilitate issue-specific opinion gathering
  • Attentive inquiry, including one-on-one engagement with opinion-formers
  • Traditional inquiry tools, plus state-of-the-art, self-organizing, emergent approaches, such as Appreciative Inquiry; Quantum Change Incrementally; and Dialogue. These approaches replace problem-focused tactics with processes that surface and celebrate inherent capacities for fundamental, meaningful change in both mindsets and actions
Action:
  • Change management training programs and coaching at all organizational levels
  • High-leverage action planning to accelerate the speed and breadth of transformational processes
  • Internal commitment and delivery processes
  • Multi-channel communications platforms, including internal and external reporting, to maximize stakeholder reach, communicate results and prompt feedback for continuous learning - more at Communicating Performance.
Learning:
  • Stakeholder assurance, including continuous web-based stakeholder auditing
  • Advisory panels, to facilitate continuous strategy-focused conversations
  • Train the Trainer programs, to build organizational capacity for continuous and sustainable strategic revitalization